I am not sure why I run into problem with a licensing consultant suppose to be professional in this area but I need some advice from everyone on how can I get into a common ground with her. This is needed as the whole system is full of viruses and is a complete mess, so a clean install, since I am taking over, would be essential. Someone innocently asked if they could resell a new unopened Adobe Photoshop box on eBay. Please disable your ad-block, or to hide all advertisements and this notice. Then gave me a number for sales.Next
In the 13 month 1 of the hard drives went bad. It's not the software that costs you money, but the license to use it. Using this forum is easy and fun. And in fact Dell has posted info in their website about this as well. I also would not have looked there nor would have the technician at Computer Nerdz that needs to re-install windows. The guy almost became rude and told me you are using a pirated copy and the key is available online.Next
I will definately be letting Dell know that their customer support people do not know that the windows product key is likely in the battery compartment. They don't care who they screw, in fact, many hate Americans and want to screw with us. Otherwise they dont really have any options. I don't think this should have happened to a laptop that hasn't been mistreated and only used on a desk and on my lap. A line of red tape sealing it.Next
Personal: I build a new box every two years so the fact that my product key was never requested doesn't impact me; my purchased personal use license for W8 pro will be used eventually. These are the people I really feel sorry for. Hello sn00ker, Thank you for sharing. Your options are limited, you might have to cut your losses, or try salvaging the key yourself. Even after I basically changed every part in a computer, and therefore making it look like a different computer, Microsoft still let me activate my copy of Windows. See below: Credit: Microsoft Sometimes, if too much pressure is applied or liquid comes in contact with the sticker, this can damage the product key characters.
I was running it on top of Win7. You can always ask though, as things change. Format of image can be psd, jpg, gif, or any other. I have done it with using Belarc Advisor and yes I know you don't need to but its nice just to have, no? If your computer breaks down you can remove the sticker and the software to use on your new pc. I certainly understand your concern and appreciate all your efforts in trying to fix this. Microsoft said I can install Windows 8 on the physical laptop and down grade to Windows 7. Just so you know, the windows key is not the only problem you will have.Next
Did it come in a white envelope that you had to peel open? I heard in another forum someone saying his P7 was able to upgrade. I have upvoted this answer and marked it as the answer, since I believe it is the correct one. On the other hand, Microsoft now sells downloadable versions of Windows and the serial number is stored in your Microsoft account online. The sticker is probably stuck on some parted system somewhere. As a dummy I did not read between the lines. When you reinstall it will pick up the Product Key and activate the system automatically.Next
With doing a recovery the computer should never ask you for that key. Thanking you in advance for your time and patience. I have been trying to activate over the phone and the automated system don't like the codes but don't give me any option to talk to someone. If you have a genuine copy then you have nothing to worry about. Unfortunately, as far as I know they do not sell them. As a guest, you can browse and view all the content on the site, however, you won't be able to leave comments or create new topics unless you create a free account.Next
So I am a little late in my reply as it didnt notify me someone responded. The blue note box at the top of the tutorial can give you more details on this though. I had a link to the law page, must be on my work computer. I have some registry backups, backup files, and toshiba hdd recovery. Are you reimaging them just to freshen them up? When this happens, your best course of action is to return it to the reseller for a replacement or refund; since it might be a defective product. Your thoughts on the above issues will be greatly appreciated! But I thought of doing a clean reinstall. Its also worth mentioning that consumers have the right to resell an item in an unaltered state.